Privacy Policy - Rafay Cars Lahore

This policy explains how Rafay Cars collects, uses and protects your personal information when you use our website or book a service.

We respect your privacy. Your data is used only for booking, communication and service improvement — not for selling or misuse.

1. Information We Collect

We may collect your name, phone number, email address, pickup location, destination and travel details when you submit a booking or contact request.

2. How We Use Your Information

Your data is used to process bookings, confirm travel details, provide customer support and improve our car rental services in Lahore.

3. No Self Drive Data Processing

Rafay Cars only provides chauffeur-driven services. We do not collect or process data related to self-drive vehicle rental because such service is not offered.

4. Data Protection

We take reasonable steps to protect your personal data from unauthorized access, misuse or disclosure. However, no online system is 100% secure.

5. Sharing of Information

We do not sell or rent your personal data. Information may only be shared when required for booking coordination or legal compliance.

6. Cookies & Tracking

Our website may use cookies or analytics tools to understand user behavior and improve performance. This data is non-personal and used only for optimization.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or content.

8. User Responsibility

Users must provide accurate information when booking. Fake or incomplete data may result in booking rejection or delay.

9. Updates to Policy

This privacy policy may be updated at any time. Continued use of the website means you accept the updated terms.

10. Contact Us

If you have any questions about this policy, you can contact us via our Contact Page.

Your Privacy Matters

We keep your data safe and only use it for providing better service.

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